FAQs

New Product Warranty

Quantum3D now offers a warranty period of 3 years from the date of shipment for all new IG hardware products, including IDX8000 and IDX80. Products that are past the 3 year warranty period and not under a maintenance contract will fall under the Quantum3D Extended Service Plan (ESP) for repairs and will have a guaranteed additional 7 year repair life equating to a total of 10 years limit from date of shipment.

Click here to see the Return Merchandise Authorization FAQ for more details on the Extended Service Plan.

Contact Quantum3D support for additional information.