FAQs

Technical Services Bulletins

Product NameTechnical Service Bulletins AvailableIssue Date    
AAlchemyEnd of Service AnnouncementNov. 28, 2008
ExpeditionDI® Block 4ExpeditionDI Block 4 End of Life Announcement
ExpeditionDI Block 4 End of Service Announcement
Feb. 27, 2014
Feb. 27, 2014
Independence® IDX 2500IDX2500 IGR3’s do not detect a disk drive when powered on
IDX 2500 systems shipped prior to May 11, 2005 do not have the Windows Page File set up on the IGRs
Apr. 7, 2006
May 11, 2005
Independence® IDX 3000IG Renderer(IGR4) Network Interface Connection
IDX 3000 End of Service Announcement
Mar. 16, 2007
Jul. 12, 2010
Independence® IDX 4000IDX 4000 Seagate Disk Drive Jumper Settings
IDX 4000 End of Life Announcement
IDX 4000 End of Service Announcement
Nov. 02, 2009
Dec. 20, 2010
Feb. 13, 2014
Independence® IDX 6000IDX 6000 End of Life AnnouncementMar. 20, 2012
Independence® IDX 7000IDX 7000 End of Life AnnouncementJun. 1, 2016
Independence® Series IGHOSTS File on the IGC can be corruptedMar. 23, 2007
MANTIS®Mandatory patch to correct improperly installed Mantis® files and correct functionalityMay 29, 2008
Sentiris 4110Sentiris 4110 Models CV10, CV15 and CD13 End of Life AnnouncementMay 29, 2009
Thermite®TVC 2.0Thermite TVC2.0 Models 1xxx and 2xxx End of Life AnnouncementDec. 20, 2010
Thermite®TVC 3.0Thermite TVC3.0 Series End of Life AnnouncementFeb. 13, 2014
Independence® IDX 6000End of Service AnnouncementJan. 23, 2017